MP leading fight to better protect shop staff backs our ‘zero tolerance’ plea

Posted by Rob Smyth | 11/08/2020 | Category: Corporate


An MP leading the fight for better protection for shop workers has thrown his weight behind our ‘zero tolerance’ approach to violence and aggression towards colleagues.

Alex Norris, MP for Nottingham North, has been campaigning for years via his Assault on Shop Workers Bill for staff in stores to be afforded greater protection in carrying out those public duties.

The parliamentarian has now backed our plea to would-be criminals to think twice before they target its staff after three appalling attacks – one which included a knife and another a wrench – took place within 10 days of each other at our stores.

Alex said: “Every day there are more than 400 acts of violence or abuse against shopworkers. Each one of those is a person just trying to do their job.

“The recent unprovoked attacks are an example of this and are utterly unacceptable. That's why I strongly believe Parliament needs to protect shopworkers better. My thoughts are with those involved and I commit to taking action to try to tackle this scourge."

The first incident, in Markfield, Leicester, saw an innocent colleague verbally abused, physically attacked and then robbed while he lay injured on the floor in an unprovoked attack.

The second, which happened just last week in Barnsley, saw a criminal stab a colleague during a robbery at the store.

The third saw a colleague in Shepshed, Leicestershire, pushed, hit in the head and threatened with a wrench after a customer was asked for ID while trying to buy an energy drink and then attempted to leave the store with a drink without paying.

Thankfully, all three are recovering from their injuries and major investigations have been launched by local police forces.

Craig Goldie, Loss Prevention Manager, said: “These three incidents are truly shocking and showcase why the Government urgently needs to do more to better protect our frontline shop workers.

“Stronger laws and punishments are needed for criminals who feel that it is acceptable to target shop workers in these types of brutal and appalling ways.

“While we continue to campaign for more to be done, we also want to send a message to would-be criminals. We have a zero tolerance approach to any kind of crime and, if you still want to commit a crime, we will work around the clock with local police forces to bring you to justice in an effort to keep our colleagues and customers safe.”

Our zero tolerance campaign has also received backing from over 200 other MPs up and down the country and from across the pollical divide. Support has also come from several police forces and police and crime commissioners.

New figures recently showed assaults jumped by 100%, threats and intimidation by 25% and verbal abuse by 175% since the start of the year, and since the lockdown was introduced, there have been over 100 incidents related directly to people using COVID-19 as a threat.

Some examples of incidents have included multiple threats by customers to cough on colleagues and ‘give them Coronavirus’ and further threats of assaults because people have had to queue to enter stores, social distance or simply because they do not have a specific product.

Over the past three years, we have invested heavily in measures to protect colleagues including fitting stores with external motion detectors and a centrally monitored CCTV system fitted which allows colleagues to call for assistance at the touch of a button.


About The Author: Rob Smyth

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