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The role of the funeral director


The funeral director's role is to arrange for care of the deceased, offer guidance and support to the family, make arrangements for the funeral service, and provide professional advice. Above all, your funeral director will try to ease your burden at this most distressing time by taking on the practical aspects of arranging a funeral, including:

  • organising the collection of your loved one from a hospital, nursing home or home address, and transport to the chosen funeral home
  • as you wish, caring for the deceased and making a private chapel of rest available where family and friends can pay their last respects
  • guiding you through legal processes such as registering the death and completing documentation
  • liaising with the churchyard or cemetery to set the date and time of the funeral
  • paying disbursements such as crematorium fees on your behalf
  • arranging floral tributes and newspaper announcements if you require them
  • arranging your loved one's journey to the place of the funeral service, and providing vehicles as required for family and mourners

Your funeral director will be on hand at any time to answer any questions you may have, and will send you a fully itemised account of the services provided after the funeral has taken place.

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