Co-op Funeral Directors create videos to explain major changes following Coronavirus outbreak

A team of Central England Co-op Senior Funeral Directors have created a series of films to explain to families how caring for their loved ones has changed due to the Coronavirus outbreak.

The videos cover a range of topics from planning a funeral to the service itself and aim to help people understand how funerals are carried out after restrictions were put in place by the Government.

Central England Co-op has over 130 funeral homes across 16 counties and these films feature three of its funeral directors Andy Eeley, Jo Mills and Aiden Phillips.

Andy Eeley said: “We are privileged to care for families at their most difficult time and this is why we have produced some short films to show some of the changes we have had to put in place to ensure our families and colleagues are safe.

“We want to make it easier for people to arrange funerals and let families know our colleagues are available to support and guide them through the changes.

“We are working 24 hours a day to support families at their time of need, but changes have had to be put in place following advice and guidance from the Government to protect everyone.

 “These are circumstances that none of us could have imagined, but it continues to be our privilege to support families at this most difficult time.”

The four films are each based on a different topic: Arranging a funeral, attending a funeral, arranging a memorial and funeral plans.

The arranging a funeral film explains a range of topics including how funerals are now planned on the phone or via email to the local restrictions that might be in place at certain venues.

The attending a funeral film goes into detail about Government guidelines for funeral attendance and also how the funeralcare provider will work with families to organise services of remembrance following the pandemic to honour their loved ones.

A funeral plans film looks at the changes that will have to be made to planned funerals and, if people have any questions, the best way to contact Central England Co-op Funeralcare.

A fourth film looks at arranging a memorial and how people can plan ahead to remember their loved ones with others once the restrictions introduced as a result of the Coronavirus are lifted.

People can view the films by visiting

Notes to editors

Picture caption: Andy Eeley.

About Central England Co-operative

Central England Co-operative is one of the largest independent retail co-operative societies in the UK with interests in food, funeral, floral, travel and property investment.


Co-operatives have always been there for their communities; they were formed to protect them and help them flourish. 


Our 7,900 colleagues who serve Members and customers work hard to ensure that co-operative values, principles and spirit flow through everything we do to help support and improve our local communities.


Owned by hundreds of thousands of Members, we have over 430 trading outlets across 16 counties including West Midlands, Warwickshire, Worcestershire, Staffordshire, Derbyshire, Leicestershire, Rutland, Nottinghamshire, Northamptonshire, Lincolnshire, West Yorkshire, South Yorkshire, Suffolk, Norfolk, Bedfordshire and Cambridgeshire. 


We are proud of our reputation for ethical business practices and corporate responsibility.


We invest a percentage of our trading profit into local communities through our Community Dividend Fund scheme, have donated over £1.3 million to our corporate charity partner Dementia UK and also operate a pioneering food redistribution partnership with FareShare Midlands so unsold food goes to those in need.


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