Free home delivery for Central England Co-op members in effort to ease the impact of lockdown
Central England Co-op members will now be able to enjoy free home delivery as part of an effort to offer extra support to communities during lockdown.
The retailer is hoping to help those who are isolating due to Covid-19 or those struggling to get hold of food and essentials by getting goods to them for free when orders are made through two apps that allow customers to get their shopping delivered right to their door via special eco-friendly vehicles.
The first app, Snappy Shopper, is currently running in Derby, Lichfield and Birmingham and lets shoppers order their shop and have it delivered to their door within the hour.
The second, known as Appy Shop, is running in parts of Suffolk, Leicester, Stafford and Burton and allows people to handpick a time slot for their food and essentials to be dropped off.
Store Manager Jamie Joyce said: “All of us here at Central England Co-op want to ensure that we continue to offer access to vital food and essentials throughout these uncertain times.
“We have successfully rolled out these two great home delivery services but we now want to offer free delivery to all of our members for the entirety of lockdown to ensure they get everything they need if they are struggling to get out without any additional worries.
“All members have to do is use a special code when ordering via their chosen app and their items will soon be coming along in our eco-friendly vehicles to their doorstep for no added cost.”
Customers ordering via the Snappy Shopper app have access to over 4,000 products including everyday groceries, alcohol and snacks and are able to request delivery within the hour seven days a week during a 10-hour time window.
Those ordering via the Appy Shop website or app will be able to handpick a delivery slot which suits them. Customers can also use the apps to order online and collect from their local store.
All prices will be the same as in store and there is a minimum order of £15.
A new scheme has also been launched that sees delivery drivers telling customers ‘I’ve got time to chat’ as part of ongoing efforts to bring smiles to the faces of those who are feeling isolated or lonely due to the Covid-19 pandemic.
Colleagues from local stores will not only drop off their vital food and essentials but will now stop for a socially-distanced friendly chat for those that want it.
Find out more about the home delivery service by visiting www.centralengland.coop/food/order-online or start ordering online now by downloading either app via the App Store or Google Play.
Customers can also use a special call and collect service that allows people to phone through their order before they visit a store.
Notes to editors
About Central England Co-operative
Central England Co-operative is one of the largest independent retail co-operative societies in the UK with interests in food, funeral, floral and property investment.
Co-operatives have always been there for their communities; they were formed to protect them and help them flourish.
Our 7,550 colleagues who serve Members and customers work hard to ensure that co-operative values, principles and spirit flow through everything we do to help support and improve our local communities.
Owned by hundreds of thousands of Members, we have over 400 trading outlets across 16 counties including West Midlands, Warwickshire, Worcestershire, Staffordshire, Derbyshire, Leicestershire, Rutland, Nottinghamshire, Northamptonshire, Lincolnshire, West Yorkshire, South Yorkshire, Suffolk, Norfolk, Bedfordshire and Cambridgeshire.
We are proud of our reputation for ethical business practices and corporate responsibility.
We invest a percentage of our trading profit into local communities through our Community Dividend Fund scheme, have donated over £1.3 million to our corporate charity partner Dementia UK and also operate a pioneering food redistribution partnership with FareShare Midlands so unsold food goes to those in need.
Visit www.centralengland.coop for more information or follow us on Facebook or Twitter using @mycoopfood
Press office contacts: Rob Smyth and James Brindle
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